Look at the Exchange account in the left pane.Ĭlear the Cache and Data for Your Email App Like all apps on your device, your email app saves data and cache files on your phone. Solution: Check your Microsoft Exchange server connection. Why is Outlook not connecting to server?Ĭause: Outlook is not connected to the server that is running Microsoft Exchange Server. On the Outlook menu, make sure that Work Offline is not checked. For information about checking the status of your network connections, see Mac OS Help. Solution: Make sure that your computer is connected to the Internet or your network. Why is my Outlook email not working on my Mac? Update Outlook on Mac: Open Microsoft Word, Excel, or another Microsoft Office application, and then click Help > Check for Updates. Update your Mac: Go to System Preferences and click Software Update. Make sure that both macOS and Outlook are up to date. Reset the sync preferences to Fix Outlook synchronization problem.Uncheck all boxes and Restart Outlook in Mac. Go to Menu, then select preferences and click on Sync Services.Start the Outlook for Mac application (if it is possible to open).
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